Informativa sulle spedizioni

 Shipping Policy
Order Confirmation
After placing your order, you will receive an order confirmation email. We will process your order within 1-2 business days

Processing Time

• Order processing time: 1-2 business days
• Order cut-off time: 12:00 PM CET (orders placed after this time will be processed the next business day)

Shipping Costs

• Europe (EU): Free shipping on orders over €50, otherwise €5.99
• United Kingdom: Free shipping on orders over €50, otherwise €6.99
• Rest of World: Free shipping on orders over €80, otherwise €9.99

Estimated Delivery Times

• Europe (EU): 5-10 business days
• United Kingdom: 5-10 business days
• Rest of World: 10-20 business days

Note: Delivery times are estimates and may vary depending on destination, customs clearance, and other factors.

Shipping Carriers

We ship via DHL, FedEx, or local postal services, depending on your delivery address. You will receive an email with tracking information once your order ships.

Order Tracking

Tracking information will be automatically sent to your registered email address once your order ships. You can track your package in real-time on the carrier's website using the tracking number provided.

International Shipping

We ship worldwide. International orders may be subject to customs duties, import taxes, or other fees, which are the responsibility of the customer. We cannot estimate the amount of these fees

Customs and Duties

For international orders, customers are responsible for paying any customs fees, duties, or taxes imposed by the destination country/region. These fees are not included in our shipping costs or product prices.

Order Cancellation

To cancel an order, please contact us before it ships at:

Email: support@bappkon1.com
Phone: +86 19375226584.
Once an order has shipped, it cannot be cancelled, but you may return it according to our refund policy after receiving it.

Delivery Issues

If your order has not arrived after the estimated delivery time, or if your package is damaged or lost in transit, please contact us immediately. We will work with the carrier to resolve the issue

Contact Us
For any shipping-related questions, please contact:
Shanghai Benxi Electronic Technology Co., Ltd.
Email: support@bappkon1.com
Phone: +86 19375226584